More reviews. Zero effort. Every job, every time.
Set it once — Review Autopilot asks every happy customer and answers every review.
I forget to ask for reviews and a competitor has 200 more.
Every happy customer asked for a review, every review answered.
Reviews are one of the highest-leverage marketing assets for a local service business—they drive Google ranking and build trust before a customer ever calls. But most owners forget to ask, or ask inconsistently. Review Autopilot sends a review request text automatically after every completed job, then sends a follow-up if they don’t respond. Every new review gets a replied-to response drafted or sent automatically. The result is a steady, growing review count without you remembering to do anything. The brief shows the specific trigger and message design for your business.
Why this matters now
- 98% — of consumers read online reviews for local businesses (BrightLocal, 2024)
- ~50% — trust online reviews as much as a personal recommendation (BrightLocal, 2024)
What you get
- Automatic post-job requests: The moment a job closes, your customer gets a review request — timed right, every single time, without you thinking about it.
- Smart follow-up if they go quiet: If the first message gets ignored, a second nudge goes out automatically. More opens, more reviews — no extra work on your end.
- Replies drafted and sent for you: Every new review — good or bad — gets a thoughtful, on-brand reply. Your profile stays active and responsive even when you're on a job.
- Consistent volume, month after month: A steady drip of new reviews keeps your rating fresh. Google notices recency. Customers notice the number. Both move your rankings.
- Negative-review early warning: When an unhappy customer responds, you get alerted before they post publicly — giving you a chance to make it right first.
- Works with the platforms that matter: Google Business Profile and Facebook are covered — the two places local buyers check before they call anyone.
Best for: HVAC, plumbing, landscaping, dental, and any local service business
Common questions
Is it allowed to automate review requests?
Yes — asking customers for reviews is completely legitimate and encouraged by Google and Facebook. The line is incentivizing or faking reviews, which this system never does. It simply makes sure every real customer gets asked at the right moment.
What happens when we get a bad review?
Bad reviews happen to everyone. When one comes in, you get notified right away and a measured, professional reply is drafted for your approval. Responding well to criticism is actually a trust signal — buyers look for how a business handles complaints, not just praise.
Will the replies sound robotic or copy-pasted?
No. Replies are written to match your business's voice and reference the content of each review, so they read like a real person responded. Customers and Google both get a signal that someone's paying attention.
Which platforms does this cover — just Google?
Google Business Profile is the priority because it has the biggest impact on local search rankings and is where most buyers look first. Facebook is included as well. If your industry has a dominant niche platform — like Houzz or Healthgrades — ask us and we'll tell you what's possible.